Appointment reminders
Where enabled, MOTDesk can send a day-before reminder and a two-hour reminder before the scheduled MOT appointment, using the customer name formatting that skips honorific titles.
Booking and reschedule messages
Customers can receive confirmation when a booking is made and when they reschedule to a new time, including a secure link to manage their appointment.
SMS pricing
Email reminders are included. SMS texts are 9p each on your monthly Stripe invoice — there is no free SMS allowance. You can turn SMS billing off in Billing if you prefer email-only reminders.