MOT Reminder Guide for Garages
Reminders help customers remember their MOT appointment and return when their next test is due. Used well, they reduce no-shows and support repeat business.
Appointment reminders
A day-before and a short-notice reminder give customers two chances to notice the booking. MOTDesk supports both by SMS where consented.
Next MOT retention
Contacting customers when their MOT is approaching helps garages win repeat work instead of losing it to a more convenient competitor.